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Accounts Receivable Clerk

NSL Analytical Services Inc. is an independent, commercial materials testing laboratory located in the Cleveland area. NSL services comprise a broad spectrum of analytical testing for quality control, failure analysis, product performance, and material selection and characterization.
 
Our experienced chemists, metallurgists, and technicians are experts in testing metals, alloys, plastics, composites, and ceramic materials in powdered, solid, or liquid form.
 
Position Summary:
The Accounts Receivable Clerk performs credit collection efforts essential for timely receipts from customer accounts in order to maintain proper cash flow. Performs clerical duties related to customer invoices and payments. Interacts with customers.
 
Essential Functions:
Invoicing
  • Sends copies (via mail, fax, and email) of invoices to customers when requested
  • Prepares & issues special invoices, debit and credit memos to customer accounts as needed
  • Issues proforma and ad hoc invoices when requested
 
Cash Application
  • Applies A/R checks and other payments received to designated invoices on the customer's account
  • Applies credit card, wire transfer, and EFT/ACH payments
  • Processes web billing for special customer invoices in order to receive payment or transmit invoices
  • Stamps and batches live checks. Prepares batch for deposit into bank
  • Updates cash receipts, wire transfers, EFT/ACH and credit card payments from the bank, and reconcile to the bank statements at end of month
  • Imports daily bank transactions into the cash tracking worksheet and balances import totals with bank totals

Credit

  • Contacts all new customers for credit card information for first time payment.
  • Able to charge customer credit cards using a processing service
  • Scans and emails charged information to customers
 
Collections
  • Monitors customer accounts and takes action to collect debts
  • Notifies management of problems collecting debts from customers
  • At month end, prints customer statements, reviews, sort and mails
  • Makes collection calls seeking customer payments, documenting all calls. Sends appropriate collection letters as needed
  • Maintains on-hold or prepay list making recommendations to management for customer additions or removal
  • Calls customers on hold for PO number as needed
  • Recommends to management when customers should be turned over to outside collection agency and continue to work with the agency keeping track of the progress
 
Other Duties
  • Run sales and accounts receivable reports as needed; monthly at a minimum
  • Runs the monthly Sales by Rep reports for commission calculations. Calculates Sales Rep commissions, sends for approval and gives to Accounts Payable for payment
  • Provides assistance to the Administrative assistant for updates to the monthly new customer list and for any missing information in the customer data base
 
As a backup, will perform
  • Daily imports from billing system into accounting system
  • Processes daily invoices generated from billing system
  • Assist with answering the Corporate phone lines
 
Incidental Functions:
  • Adheres to the Company's quality and safety standards
  • Other duties as assigned
 
Supervisory Responsibility: None
 
Qualifications (Knowledge, Skills, Abilities, Education, Experience):
  • Associates degree or the equivalent experience of either a two-year college or technical school degree in accounting or business; or Three years related experience and/or training; or combination of education and experience
  • Working knowledge or ability to learn software programs such as Excel, Word, Solomon accounting software and customer management software
  • Ability to gather data and compile information, then prepare reports
  • Attention to detail with the ability to organize and multi-task
  • Ability to secure and handle cash, and calculate numbers
  • Ability to manage and safeguard confidential information
  • Use of 10-key adding machine
 
Success Factors:
  • Ability to prioritize and meet deadline
  • Ability to work independently
 
Work Conditions/Physical Demands:
Office/General lab environment: includes sitting, standing and walking; infrequent lifting of up to 20 lbs., pulling, pushing, carrying, reaching, bending, twisting, climbing, squatting, and crouching. Office is attached to a lab that contains toxic materials with possible exposure to odors, acids, fumes and other reactive materials.
 
Job Type: Full-time
 
Please send a cover letter and resume to hr@nslanalytical.com.